How do you connect and build relationships with your community? How do you make your customers or members feel? Do you truly listen and actually show them that you care? Do you make a lasting impression?
Imagine these what if’s:
- What if you took marketing dollars and instead of buying print media you invested those dollars directly with your customers?
- What if your brand took the time and invested in helping a customer solve a real problem just because that is who you are?
- What if your people were empowered to make decisions that made a difference any time or any where they discovered a customer need via social media?
Meet the dynamic Ramon DeLeon owner of seven Domino’s Pizza franchises in Chicago! He is living and driving social this way and it is making an incredible difference for him. I discovered him on Twitter from a tweet by @NealSchaffer sharing his video from LeWeb. Check Ramon out on Twitter @Ramon_DeLeon. This is a must watch presentation if you care anything about your customers and learning how you can make them feel special.
Below is a video that Ramon tweeted back to me after I shared his video on Twitter. Even thought I’m not buying Domino’s pizza from him in Chicago… he taking the time to do this and reach out to me made me feel well… kind of ‘famous’.